Shiny TechnologiesShiny TechnologiesWork with us

Case Studies

Proof that relentless tech scouting and calm delivery change the numbers.

Each engagement starts as a small bet to test what a new capability can unlock. We instrument the work, share the evidence, and expand only when the data proves out.

01Logistics & Field Service

Northwind Logistics

ROI

$340K annual savings

Timeline

8 weeks

Challenge

Manual dispatch coordination across eight regional teams created missed SLAs, high overtime, and opaque customer communications.

Solution

Built a dispatch copilot layering route optimization, technician skills, and inventory visibility. Implemented SMS nudges and live dashboards.

Impact

  • On-time arrivals up 22%
  • Dispatch overhead down 31%
  • Customer retention improved 8 points
02Ecommerce

GlowCart Retail

ROI

$180K annual savings

Timeline

6 weeks

Challenge

Support volume spiked with new product lines. The team needed AI to resolve routine tickets without compromising brand voice.

Solution

Deployed AI drafting and summarization with human-in-the-loop review, plus analytics for merchandising feedback loops.

Impact

  • Resolution time reduced from 18h to 2.5h
  • Self-service deflection up 47%
  • NPS increased by 11 points
03Commercial Real Estate

Beacon Estates

ROI

$520K additional revenue

Timeline

10 weeks

Challenge

Leasing teams lacked a unified view of pipeline health and struggled to produce executive-ready updates.

Solution

Created a revenue command center—combining CRM, meetings, and market data. Auto-generated deal briefs for leadership cadences.

Impact

  • Win rate lifted 9%
  • Forecast accuracy improved 11%
  • Executive report prep time cut by 80%
04Staffing & Recruitment

Meridian Recruitment

ROI

$290K annual productivity gains

Timeline

6 weeks

Challenge

Senior recruiters spent 2+ hours daily searching for candidate information across Bullhorn, email, and Slack. New hires took months to become productive.

Solution

Deployed an AI knowledge layer connecting all systems. Any team member can now ask questions in plain English and get instant, contextual answers.

Impact

  • Search time reduced by 85%
  • New hire ramp-up cut from 3 months to 3 weeks
  • Placements per recruiter up 23%
05Industrial Manufacturing

Apex Manufacturing

ROI

$420K annual savings

Timeline

12 weeks

Challenge

Quality control relied on manual inspection logs and tribal knowledge. Defect patterns were caught too late, causing expensive rework.

Solution

Built a predictive quality system ingesting sensor data, operator notes, and historical defects. Alerts flag issues before they cascade.

Impact

  • Defect rate down 34%
  • Rework costs reduced by $420K
  • Mean time to detect issues cut by 67%
06Professional Services

Summit Accounting

ROI

$210K annual revenue increase

Timeline

8 weeks

Challenge

Partners spent evenings formatting client reports. Staff accountants duplicated research because institutional knowledge lived in personal folders.

Solution

Automated report generation with AI-powered templates. Built a firm-wide knowledge base that learns from every engagement.

Impact

  • Report prep time down 70%
  • Billable hours per staff up 15%
  • Client satisfaction scores up 18 points

What clients lean on

Rituals that keep momentum honest

Flightpath reviews

Bi-weekly sessions align leaders on ROI signals, risk posture, and talent needs. We keep your momentum accountable.

Operator immersion

Our strategists embed with your teams to document nuance, ensuring every workflow respects existing rituals.

Art of the possible demos

We build high-fidelity demos using your data so stakeholders can feel the future before fully investing.

Resource Library

Every engagement unlocks practical IP our clients use for board updates, internal roadshows, and hiring.

Request a walkthrough

The SMB AI Adoption Report

Benchmarks across 120+ SMB leaders on budgets, payback periods, and talent strategies.

Digital Workflow Teardown Series

Video walkthroughs of before/after automations with behind-the-scenes architecture notes.

Stakeholder Pitch Kit

Slides, ROI calculators, and messaging frameworks to win budget and adoption alignment.